Information we collect
Information you give us:
- Account details: your email address and password. Passwords are stored only as a one-way scrambled hash, so no one can read them, including us.
- Your resume: the text of each resume you upload or paste, and any edits you make.
- Search preferences: job titles, location, salary, remote and employment-type choices, and what you've told us you're looking for or want to avoid.
- Jobs and applications: the jobs found for you or that you import, their match scores, the cover letters and tailored resumes we prepare, contact research results, and the status you give each job.
- Messages to support: anything you send us by email or tell us by phone.
Information collected automatically:
- Time zone: read from your browser when you sign up, so daily searches and dates line up with your day.
- Usage records: which features you use and when (for example, a search run or a cover letter written), so we can enforce plan limits, keep costs in check and fix problems.
- Cookies: see Cookies below.
Payment information: payments are handled by Stripe. Your card number goes straight to Stripe and never reaches our servers. We receive and keep only what we need to run your subscription: your plan, billing term, payment dates and amounts, and Stripe's customer and subscription IDs.
How we use it
- To find jobs that fit your searches, score them against your resume, and prepare cover letters and tailored resumes.
- To research the likely decision-maker at a company you choose to apply to.
- To run your account: sign-in, password resets, billing, plan limits, and the affiliate program if you join it.
- To answer your questions and handle refund requests.
- To keep the service secure, prevent abuse, and fix errors.
We don't use your information for advertising, and we don't build marketing profiles of you.
Who we share it with
We share information only with the service providers that make Job Hunter Plus work, and only what each one needs:
- Anthropic (Claude AI): your resume, preferences and the job details are sent to Anthropic's AI to score jobs and write your materials. Under its commercial terms, Anthropic does not use data sent through its API to train its models.
- Job listing services (JSearch via RapidAPI, and Adzuna): only your search terms, such as job title, location, salary and remote preference. Your name, email and resume are never sent to them.
- Web search for contact research: the company name and job title are used to search public web pages for the likely hiring manager. Your resume isn't included.
- Stripe: processes payments and subscriptions.
- Resend: sends account emails such as password resets.
- Hosting and database providers: store the app and your data securely.
Employers never receive anything from us. You decide what to send, and you send it yourself. We may also disclose information if the law requires it, to protect someone's safety, or as part of a sale or merger of the business, in which case this policy would continue to apply to your information.
We do not sell your personal information or share it for cross-context behavioral advertising.
Cookies
We use only two cookies, both needed for the service to work. There are no advertising or third-party tracking cookies.
- Session cookie (
jh_session): keeps you signed in, for up to 30 days. - Referral cookie: set only if you arrive through an affiliate's link, so the affiliate is credited if you sign up.
How long we keep it
We keep your account information for as long as your account is open. When you delete your account, your resume, searches, jobs and applications are deleted. We keep payment and tax records, and records needed to settle affiliate commissions, for as long as the law requires, and usage records without your account attached for cost reporting.
Your choices and rights
- See and change: you can view and edit your resume, searches and applications at any time in the app.
- Copy: you can download your cover letters and tailored resumes. Ask us for a copy of anything else we hold about you.
- Delete: email us from your account's address to delete your account and its data.
- Unsubscribe: we send only account and billing emails, not marketing.
Depending on where you live (for example, California, or the European Economic Area and the UK), you may have further rights, such as to object to or restrict how we use your information, or to complain to a data protection authority. We'll honor these requests and won't treat you differently for making one. Email support@creativeadlabai.com and we'll reply within 2 business days.
Security
Connections to Job Hunter Plus are encrypted (HTTPS), passwords are hashed, and the sign-in cookie can't be read by scripts on the page. No system is perfectly secure, so we also limit what we collect to what the service needs. If a breach ever affects your information, we'll tell you as the law requires.
Children
Job Hunter Plus is for adults looking for work and isn't meant for anyone under 18. We don't knowingly collect information from children.
International users
Our servers and service providers are in the United States. If you use Job Hunter Plus from elsewhere, your information is processed in the United States.
Changes to this policy
If we make a significant change, we'll update the date above and let you know by email or in the app before it takes effect.
Contact us
Questions about privacy: support@creativeadlabai.com or (813) 616-2994. See also our Terms of Service.